Our Approach

We understand that as a business owner, you work hard to keep up with the day-to-day challenges of running your business and providing great customer service, but may not have the time, expertise or resources to know if you have the right digital marketing and communications plans in place. Or you might recognise the need to have some marketing activities in place, but cannot justify the expense of employing someone permanently to coordinate them. 

Whether you are a new business just getting started or looking for someone to help grow your business to the next level, ODM can help navigate the world of digital marketing, save you time and put together solutions for you to grow your business. We can tailor everything we do to your business needs and to your budget. 

Before commencing, we will sit down with you to discuss your project and what you are hoping to achieve, to glean some ideas from you as to what your vision is and to gain an understanding of your business and your competitive environment. From this we can undertake some initial research into the market and competitive landscape, before discussing an approach with you, and providing an estimate of costs. This ensures we are on the same page as to your expectations and you get the end product you want.

Fiona Firth - Principal Open Door Marketing

Fiona Firth

Principal, Marketing + Design Specialist

Fiona Firth specialises in brand creation, website and graphic design, and marketing communications and planning.

Fiona’s Story

I am a born and bred South Australian, growing up in the Murray Mallee before moving to Adelaide in my teens. I have completed a Bachelor of Commerce degree (Marketing) from the University of Adelaide, and a Graduate Diploma in Marketing from the University of South Australia. After graduating and spending a gap year in Japan and Europe, I settled into an IT&T career spending over 16 years working in marketing, sales and management roles across various national and international organisations and industries.

In recent years as my young family has grown, the opportunity came about for me to combine my technical expertise, marketing skills and passion for creativity and design in my own business Open Door Marketing + Design. Which has now grown into a full-time job that I absolutely love.

When I am not hiding behind my laptop, or enjoying a coffee with clients, I can be found chasing around after my 3 children, enjoying a hit of tennis, hiking some of Adelaide’s beautiful nature trails and spending time with friends and family.


  • Brand Creation
  • Website Design
  • Graphic Design
Brett Crosby - Digital Marketing Specialist at Open Door Marketing

Brett Crosby

Digital Marketing Specialist

Brett Crosby specialises in Search Engine Optimisation, Social Media Marketing and all things technical.

Brett’s Story

People start business because they have a passion, a belief that what they are offering is going to be good for their clients. Unfortunately, not everyone who starts a business knows how to reach their ideal clients and to get their message across.

That’s where I come into play. By utilising a consistent, structured framework, I work with businesses to improve the reach and effectiveness of their marketing across web, Facebook, Google and LinkedIn.

Part psychologist and part technologist, I have had over 25 years in and around IT – mainly building websites and web-based applications. I understand the technical requirements of getting your site to rank on Google as well as the driving factors that make people read your ads and click on your links.

I have built training sites for the Salt Lake City Winter Olympics that prepared over 40,000 volunteers. I built Australia’s largest property valuation portal which now processes close to one million valuations per annum nationally. I understand what needs to happen behind the scenes to build a site that is scalable and efficient. This is why I am who you need to speak with when it comes to improving your website.

Despite being only an average golfer, I enjoy the walk – but would prefer if my dog could come with me. I’ve won awards at the Royal Adelaide Show for the bread I make, and I love to break this bread with friends over a good bottle of red.


  • Search Engine Optimisation
  • Social Media Marketing
  • Technical Support

Optimising Businesses of Every Kind, Every Size. Are You Next?


Get in Touch

open door marketing

design + marketing specialists

0411 059 495

Level 1, 179 King William Rd

Hyde Park SA 5061

    10 + 12 =